Open Communication

4.1 Open communication

Openness, integrity, and reliability foster open two-way communication between employee and superior on all aspects of the working environment. In principle, all employees are encouraged to discuss such matters with their immediate supervisor or when communication with the immediate supervisor is constrained, with the direct supervisor’s manager. Where the communication through the employee’s hierarchical line may not be a viable option, any employee may use the company Complaints Procedure to highlight the issue to senior management.